JIRA is a web application that allows the incident monitoring and operative project management. It is also used
on not technical areas for task management.
It allows to create tasks in relation with a project, to assign them to a person and to control their status any time.
Access your assigned tasks and update them very easily
Attach files and add comments to the tasks.
Basic terms
General concepts:
What is a "Project"?
JIRA calls "Project" to the group of tasks connected by a common nexus, which is summarized in the project title.
What is an "Issue"?
JIRA calls "Issues" to the different tasks that are being carried out in relation to a Project.
What is a "Comment"?
JIRA calls "Comment" to every note that is made on a task. These notes are fundamental to make a record of the realized work, to make suggestions, to describe the following actions when assigning a task to other person, etc.
About people:
What is an "Assignee"?
Assignee is the person which has an assigned task in each moment. This person receives notifications via e-mail of every realized actions on that task while it is assigned to him or her. A task can be only assigned to one person simultaneously.
What is a "Reporter"?
"Reporter" is the person that creates the task and who different people that have assigned this task must report their progress to.
A task Reporter receives e-mail notifications of every realized activities on that task.
What is a "Watcher"?
Optionally one or several people can “subscribe” as watchers of a task that they want to monitor. Task watchers receive e-mail notifications of the observed task progress.
Task status:
"In progress": Assignee is working on the task.
"Resolved": Task has being solved by the Assignee. He or she must assign it back to the Reporter and wait until the Reporter confirms its closure.
"Closed": The Reporter has checked task resolution and closed it.
First steps:
How to access my projects:
There are to ways to access my projects:
Go to the Top Bar Drop-Down menu and select Projects → View All Projects.
Choose a project by clicking on its name.
How to access a task (inside a project):
Inside the page project, you can access the different tasks created in Issues: Due. by going to the Summary tab.
You can also access the list of the project tasks inside the issues, tab, just below the summary tab.
How to write a comment on a task:
Inside the task page of a project, clic on Comment.
Write down a comment inside the textbox.
Click on Add to attach a comment.
How to attach files to a task:
Step 2:
Inside the task page, click on "More Actions", and then "Attach Files".
Step 2:
Click on browse to select a file.
You can attach a comment to the file by using the textbox.
Then, click on Attach to add it.
